Delivery Information

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Shipping & Delivery

     Delivery Policy

  • We deliver Singapore islandwide and free for orders above SGD $500 (not included Jurong Island)
  • For orders below SGD $500, the delivery cost will be at SGD $60 flat rate (not included Jurong Island)
  • Delivery cost will be automatically calculated on the checkout before you proceed with your payment.
  • You will receive your order in 4-7 working days upon confirmation and subject to stock availability.

  • Please check your items before accepting and ensure they are in good condition (no visible damages, tears or breakages).

  • All indent products shipping lead time approximately 5-6 business weeks.  Please note these delivery times are estimates only and are not guaranteed, they will depend on the destination country.

  • If you have any questions about shipping/delivery/refund/product waranty, please contact us at info@sofurshade.comsg

     

     Refund Policy

  • We do not provide refunds or exchanges of products unless it is manufacturer defected. Please contact us within 3 days upon receiving products and provide photos of the defects and your full particulars. We will gladly replace/exhange the damaged item, with a new/substitution  product as per the original order.

  • If you have any questions about shipping/delivery/refund/product waranty, please contact us at info@sofurshade.comsg